PDF Tools support

Help with common PDF tasks and issues.

Find simple troubleshooting steps for merging, locating, sharing, importing, and managing PDF files on Android.

Download on Google Play

Start with the issue you are seeing.

These checks can help identify common file and Android sharing problems.

01

PDF not merging

Large, corrupted, or password-protected PDFs may not merge correctly. Confirm each selected file can be opened and try a smaller group of files.

Read the Merge PDF guide →
02

File not found

Confirm the file still exists on your device. Use the Android document picker again and make sure PDF Tools can access the selected document.

Read the Import PDF guide →
03

Sharing not available

Confirm the PDF still exists and that your phone has a compatible app available for sharing the document.

View PDF Tools features →
04

Image to PDF issue

Confirm the selected images are still available and that PDF Tools has access to the photos or images you selected.

Read the Image to PDF guide →

Still need help?

Include your Android version, the PDF Tools feature you were using, and a clear description of what happened. Contact us at support@example.com.

Email support@example.com